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Knowledge base
AutoCount
AutoCount (Access Right)
1
User Access Rights In AutoCount
Installation
5
Installing AutoCount Accounting on a standalone computer
Installing AutoCount Accounting on a server
Installing AutoCount Accounting on a workstation/Client PC
Starting AutoCount Accounting
Network Installation for AutoCount
Data Import
1
Data Import Using Excel
AutoCount's Excel Template
1
AutoCount's Excel Template
Troubleshooting
1
Failure To Login AutoCount ('sa' issue)
Basics
12
Generate Opening Balance of Trade Debtors and Creditors
Journal Entry (For creditor that belongs to one of inter company)
Generate Price Contract Between Target Debtors
Creating New Location In AutoCount
Generate User Defined Field
View all 12
Ask4DBbackup - Scheduled backup for SAGE 50
Getting Start
3
Download Ask4DBbackup
How to install Ask4DBackup for Your Sage 50
Setup Configuration After Installation
Ask4DBBackup
Ask4DBBackup for UBS
2
How to install Ask4DBBackup for UBS
Ask4DB Backup for UBS: How to Set Up and Scheduling Backup
Ask4DBBackup for 50
0
Ask4DBBackup - All
3
Installation of Ask4DBBackup Program
Configuration of Ask4DBBackup System - Settings
Configuration of Ask4DBBackup System - Data (Sage UBS & Sage Payroll)
Sage UBS 2015
Reports
3
Copy Invoice Format to Sales order (SO) format
Tax Invoice shows asterisk on the tax amount fields
Sage UBS: Change Footer Message in Statement of Accounts
Invoice
6
Sage UBS - Insert Delivery Address and Additional Info in Header
Sage UBS - Insert Extra Description for Item
Sage UBS - Multiple Delivery Address Settings
Sage UBS - Setup Remarks in Item Maintenance
Sage UBS 2015: Payment made and knock off invoice through Transaction File Maintenance
View all 6
GST Transactions
9
Import Goods (with Freight forwarder Invoice) through Sage UBS Billing
Sage UBS 2015: GST Dashboard showing 0.00
Sage UBS: Payment for Imported Services
SAGE UBS 2015: Importation of Goods using Transaction File Maintenance
Sage UBS: Transaction File Maintenance
View all 9
Sage UBS Mapping
1
Mapping Directory For Accounting and Billing :Sage UBS
Backup Data In Sage UBS 2015
1
Sage UBS 2015 : How to Backup UBS Data.
GST Return
1
Sage UBS 2015: Taxable period and GST 03 Verification
Housekeeping
3
Sage UBS 2015: Restore Backup File
Sage UBS 2015: Steps to Change Account Code
Sage UBS 2015: Backup Data
License
2
Sage UBS 2015: How to activate/re-activate Sage UBS 2015
SAGE UBS - Pointing Client to Server
Maintenance
3
SAGE UBS : Year End Processing.
Sage UBS : How to Change the Batch.
How to Create Project Code.
GST Monthly Submission
1
Quick Step Checking before GST Monthly Submission
Template
2
Add Extra Desciption into "Ledger Excel Print List"
"Print list Ledger Excel" file name
General Ask4key Support Service
Getting Started
3
Welcome
How to Open a Ticket
How to change Windows User Password
Sage One
Transactions
15
Cancel Invoice
Sage One: Bundle Sales with discount
Sage One: Record Journal Entries
Sage One: Record Purchase and Sales Journal Entries
Sage One: File GST Return For Sage One
View all 15
Settings
3
Account Grouping
Sage One: Delete and create a new company database
Categorize Customers/Suppliers As Per Country, State and City.
Maintenance
4
Sage One: Maintenance Setup for Customers
Sage One: Maintenance Setup For Suppliers
Sage One: Maintenance Setup For General Ledger (Chart Of Account)
Sage One: Maintenance Setup For Items
Sage 50
Maintenance
8
Sage 50 - Debtor/Creditor control account cannot find in Inventory & Billing Settings > Account Code.
Start Sage & Mysql Services in Windows 10.
Sage 50 - How to Connect Local Printer to AWS Cloud Windows instance (OKI Printer)
How to " Database version is newer thn application version.Please update your exicting application".
HOW TO DO BACKUP COMPANY DATABASE
View all 8
GST Transactions
16
Sage 50 - Record Expense By Using Supplier Invoice or Sundry Expense
Sage 50 - Wrong Tax Code for Invoice
Sage 50 - Sundry Expense
Sage 50 - Import of Goods with Landed Cost for Moving Average user (Freight Forwarder pay GST on behalf)
Sage 50 - Un-invoice Delivery Orders (GST 21-days ruling)
View all 16
Guide For Changing Sage 50 Server.
3
How to deactivate sage 50 license
Server Configuration . Setup IP address for Sage 50 Network Installation.
Server setting: Issue - reports displayed in foreign numbering/currency format.
Maintainance
0
Non SST-Registered Company Format Mapping
1
Format Mapping For Old Version Sage 50 (Only For Non SST-Registered Company)
Ask4key - Authentication as Service
Ask4key | Zscaler - Getting Started For Network Administrator
4
How to Setup Authentication in Zscaler with Ask4key Auth Service?
Setting up the Access Control in Zscaler (using Ask4key Auth As a Service)
Download Ask4key Auth SSL Certificate
Setting up the Default Access Control in Zscaler (using Ask4key Auth As a Service)
Traffic Forwarding to Zscaler
1
Config params for IPsec-Cisco ISA
Ask4key Front Office (AFO)
0
E-Learning Video
Sage 50
69
Sage 50 - Self Billed Invoice
Sage 50 - Purchase Capital Goods
Sage 50 - Journal Entry and Vouchers
Sage 50 - Manage License
Sage 50 - Client - Server Installation & Setup
View all 69
Sage UBS
54
Sage UBS Data migration
Sage UBS GST Wizard
Sage UBS GST Reporting
Sage UBS Tax Invoice
Sage UBS - Sales
View all 54
DOWNLOAD PRODUCT
DOWNLOAD SAGE 50
1
Download SAGE 50 Latest Installer
DOWNLOAD SAGE UBS
1
Download SAGE UBS Latest Installer
DOWNLOAD AUTOCOUNT
1
AutoCount Installer
DOWNLOAD ASK4DBBACKUP
2
Ask4DBBackup For UBS
Ask4DBBackup for Sage 50
Server
AWS SERVER
1
Set time for idle users and disconnect.
Terminal Work
1
Download Installer & User Guideline
Kaspersky Anti-Virus
Installation
4
KASPERSKY SECURITY INSTALLATION GUIDE - TRIAL LICENSE FOR PROOF OF CONCEPT
STAND ALONE KES INSTALLATION
ADD / REPLACE / UPDATE THE KASPERSKY SECURITY LICENSE TO THE SERVER STORAGE
Installation Kaspersky Security Center on Windows Server 2012 (KSC Server) - RDP
KSC
3
Backup and Restore the KSC Administration Databases
How to apply the KLMOVER
How to move Kaspersky Security Center into another domain without moving the database SQL server
Common Issue
2
Common issues and queries while doing KESB deployment.
Recommendations for Security Center 10 and Endpoint Security 10
KB
1
KES CLOUD – Create New policies to block Unknown device
Whitelisting
1
Whitelist Ask4dbbackup
Kaspersky Enpoind Security Cloud
1
Kaspersky Netwrok Agent not Working
Sage Payroll
Maintenance
10
Create A New Database
Restore Database
Amend EPF Rate
UPDATE LEAVE
Migrate Server for old server to new server
View all 10
Transaction
6
Record New Staff Information
Process Payroll for a Resigning Employee
Processing Back Pay in the Current Month Payroll
Process Commission Before 2nd Half Payroll
Delete Payroll Transaction
View all 6
Update
1
Staff EPF Contribution (2020)
REMOTE ACCESS
WebEx
1
HOW TO USE WebEx?
GENERAL
2
How to Transfer any file through Take a File website.
How to use Remote Desktop (RDP)
Teamviewer
2
How to Install Teamviewer
Remote Desktop to other pc using Teamviewer.
TrueConf
TrueConf Server
3
How to get TrueConf Server ID
How to re-register TrueConf (Re-apply TrueConf Server)
TrueConf Server Installation
Sage UBS 9.9 Accounting (2014)
Sage UBS Nine 2014
1
Error 1426 and Error 1924 (Windows Server 2012 R2 Standard Evolutions)
Ask4GST
Ask4GST
3
How to import Sage UBS Backup file (.acc) to Ask4GST
How to Create Company in Ask4GST
How to upload GAF File
GST Amendment Order 2018 Effective in 1st June 2018 (6% to 0%)
GST Amendment
9
Q1. GST Rate amend to zero in 1st June 2018 , do we still need to fill GST-03? GST
Q2. If tax period is 1st April to 30 June, are we still filling GST03 and made GST payment? How do we do file GST03 for column 5A & 5B?
Q3. There are still GST Input Tax Claimable amount in TAP system, Is RMCD going to refund back to me?
Q4. If I am not a GST Tax Registrant, but I have inventory which purchased earlier with GST inclusive, can I claimed back the 6%?
Q5. Starting from 1st June onward, do we still need to issue Invoice with Tax Invoice format?
View all 9
Gigamon
Upgrade GigaVUE-OS
1
Upgrade GigaVUE-OS using CLI
Sage UBS
SST
1
Sage UBS Version 9.9.4.0 Update - Tariff Code Maintenance
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