Please go to Accounting --> Transaction --> GST Bad Debt Journal (AR) --> Bad Debt Recovered --> Select button edit
Kindly, put the symbol star (*) at the reference and untick mark all. Then save
2. Go to Housekeeping --> File Organisation. Then tick Delete Unwanted Transaction and select OK.
Then if you look at the Bad Debt Recover Listing, the listing is empty
3. Once you done delete the Bad Debt Recovered, you need to do reverse the receipt.
Transaction --> Open Item Menu Debtor --> Reverse Bills --> Select button Reverse
4. Also you must delete the receipt for the Bad Debt Recovered.
a) Go to the transaction for the 1st line. Select button edit
b) Put the star (*) at the Ref.No and save.
c) Go to the transaction for the 2nd line. Select button edit
d) Put the star (*) at the Ref.No and save.
Done.
Note : This is Bad Debt Recovered for Customer Side. If you want do Bad Debt Recovered for Supplier side. Also you can follow the steps above.