Credit Note can be issued to correct a mistake if the invoice has been overstated or to reimburse the buyer completely if the goods have been returned.
Scenario:
Aman Enterprise has returned faulty goods by 1 unit to Ask4Key Sdn Bhd. Then Ask4key Sdn Bhd issue Sales Credit Note to Aman Enterprise.
Solution:
1. Go to Customers > Transaction > Customer Creditors Notes.
2. Click at button Add Credit Note to add your Sales Credit Note.
3. Enter the credit date you issue the credit note and if required.
4. It is highly recommended to link from which invoice the Credit Note is being issued:
5. After the Credit Note being link with the Tax Invoice, you can amend the quantity or the price or both to reduce the amount.
6. It is recommended to put the reason at the message box and click button save to save the sales credit note.
